Please note the following as it hereby
states our current policy.
Cooper Spinning Wheels reserves the right to modify this policy at will,
but will honor any existing policy current at the time of order
Return Policy for Carson Cooper Spinning
Wheels shipped abroad, as follows:
Cooper Spinning Wheels
are guaranteed against defects in all moving parts: Wheel, Bearings,
Flyer assembly, Bobbins and Whorls for the life of the wheel for the
Original Purchaser. Any problems not covered by the below conditions
will be repaired or replaced free of charge as long as you own the
(Please note there is a time factor for any refunds requested. See
Note: Purchaser is fully responsible for all
shipping charges. Both for receipt and return if necessary. Sorry but we
are unable to reimburse any cost for shipping or handling.
1) Purchaser may return standard or
"inventory" items for reasons of workmanship or manufacturing defects
for full refund, if returned within a 60 day period from
receipt of merchandise.
Note: Special requests for custom orders not shown as standard items,
or outside of the normal option list, will be remanufactured or repaired
only. There is no refund of payment for custom orders, replacement only!
2)All items kept past 60 days of receipt will be reviewed for any buyer
created damage or misuse and a percentage may deducted for return in the
event the item is unsuitable for resale if not a result of original
workmanship or manufacturing quality.
All decisions by Cooper Spinning Wheels regarding condition of returned
merchandise are to be considered final. Cooper Spinning Wheels shall
have 60 days from receipt of return to determine condition prior to
arranging for refund of monies received. In the event deductions are
taken due to condition, purchaser may request an accounting for the
amounts not to be refunded.
3) Purchaser may return item for reasons of manufacturing defects which
were not apparent at first but show up with use within 180 days of
receipt of merchandise for full refund if item is standard inventory.
Deductions from refund may be taken for use or abuse, or poor return
4) Items resold by the original owner to another party will not be
covered under any of the above warranty conditions. Warranty
is offered only to the original purchaser. In the event the item was
purchased from a retail shop, a receipt is required as proof of